SUPPORT

Troubleshooting

2- I forgot my password. How do I reset it in order to log in?

If you receive the "Wrong login or password" error, please make sure you're typing your login and password manually as using auto-complete or a password manager may cause this issue.

You can reset your password from the login screen by following the blue "Forgot Password?" at the bottom of your Login screen.

 


Then write down your email, and check the "I’m not a robot” box then click Submit






you will receive an email from convrld, and follow the instructions to rest your password.